Social Media in Plain English.
Why should I care about social media?
- because 3 out of 4 Americans use social technology (Forrester, 2008).
- because 2/3 of the global internet population visit social networks (Nielson, 2009).
- because over 3 million Tweets are posted per day on Twitter.com and it has become a source of instant word of mouth communication.
- because it’s a huge source of opportunities.
- because it provides a medium to create conversations with current and potential customers.
The truth is, marketing is changing and consumers do not want companies to simply talk at them. If there is a means for conversation to occur then it will result in customers that are more reliable. The printing industry features a lot of repeat business; when you have clients that return regularly, it is critical to maintain relationships and social media provides this kind of opportunity.
Your marketing strategy cannot depend upon social media. Social media will not save you, but it is something to be incorporated into already existing strategies. It can help to build your image in the mind of the consumer. If there is something such as this that can help build relationships with people in the marketplace then the question should be: why wouldn’t you care about social media?



